How do I request a refund
Subscriptions are governed and managed by Apple, and they decide whether or not your purchase is eligible for a refund.
Follow these instructions to request a refund from Apple.
Alternatively, you can follow these steps:
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you can see the “Report a Problem” or “Report” button next to the item that you with to request a refund for, click it.
- Follow the instructions on the page to pick the reason why you want a refund, and then submit your request.